Terms & Conditions
Effective Date: May 2025
Welcome to Casper’s Window Washing Services. By booking our services or using our website, you agree to the following terms and conditions. These terms are in place to ensure transparency, safety, and a clear understanding of the services we provide.
Services Offered
Casper’s Window Washing Services offers professional residential and commercial services, including but not limited to:
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Window washing (interior/exterior)
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Pressure washing
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Gutter cleaning
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Blind cleaning
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Interior painting
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Moving assistance
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Holiday light installation
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Screen repair
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RV trailer rentals (via RVshare)
All services are subject to availability and may vary by location and season.
Estimates & Pricing
Estimates are provided free of charge and are valid for 30 days. Pricing is based on factors such as square footage, level of difficulty, access, and time required. Final charges may differ from initial estimates if the scope of work changes or if unforeseen conditions arise.
Payment Terms
Payment is due upon completion of services unless otherwise arranged in writing. We accept cash, checks, Venmo, and major credit cards. Returned checks may incur a $25 fee.
Cancellations & Rescheduling
We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours of your scheduled service may result in a $50 cancellation fee. Repeated last-minute cancellations may affect future scheduling.
Access & Preparation
Clients are responsible for ensuring access to the property at the scheduled time. Please clear access to windows, remove fragile items near work areas, and secure pets. If access is not available, or preparation is incomplete, a trip fee may be charged.
Safety & Liability
We take all necessary precautions to perform services safely and professionally. However, we are not responsible for:
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Pre-existing damage to windows, screens, sills, or gutters
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Leaks or damage due to improperly installed or aging fixtures
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Insect nests or wildlife interference
Clients must notify us of any known hazards before we begin service.
Safety & Liability
We strive for 100% satisfaction. If you're not happy with our work, please contact us within 48 hours, and we will address the issue promptly. Refunds are not guaranteed but will be considered based on the situation.
Inclement Weather
We reserve the right to reschedule appointments due to unsafe weather conditions (rain, high winds, etc.) that could affect the quality or safety of service.
Travel Trailer Rentals
All RV rentals are managed through RVshare and are subject to their terms and conditions. Casper’s Window Washing Services is not responsible for RVshare’s platform or policies.
Privacy Policy
We respect your privacy. Any personal information shared with us for booking or communication will be kept confidential and never sold or shared without consent.
Changes to Terms
Casper’s Window Washing Services reserves the right to modify these terms at any time. Changes will be posted on this page and take effect immediately.
If you have any questions about these Terms & Conditions, please feel free to contact us directly at:
📞 (209) 470-2417
📧 jcasper89@sbcglobal.net